Privacy Policy

Sentry Mode Pro is an independent service not affiliated with Tesla, Inc. Operator: Shlomi Malfuf. Privacy contact: support@sentry-mode-pro.com.

The Service provides real-time Sentry Mode alerts, notification settings, and optional remote commands (honk, flash) via the Tesla Fleet API.

This policy applies to sentry-mode-pro.com, the Dashboard, API, and the Sentry Mode Pro mobile app (Expo / iOS / Android).

By using the Service you confirm you have read and understood this policy.

We collect only what is needed to operate the Service:

• Account: email, display name, Tesla sub — via Tesla OAuth. We never store your Tesla password.
• Tesla OAuth tokens: encrypted access/refresh tokens for Fleet API access.
• Vehicle: VIN, display name, model, region, pairing/telemetry status, last seen.
• Sentry / telemetry: Sentry Mode states, timestamps, raw telemetry JSON from Tesla.
• Events & alerts: state transitions, titles, delivery status, suppression reasons, auto-actions.
• Settings: sensitivity, Aware/Panic toggles, auto honk/flash, quiet hours, cooldown.
• Push: Expo push token, platform, device name.
• Command logs: honk_horn, flash_lights, trigger source, API response.
• Consent records: privacy acceptance, version, timestamp, IP, User-Agent.
• Sessions: JWT, cookies (web), Bearer token (mobile).
• Server logs: IP, User-Agent, ingest errors — for operations and security.

Processing is based on contract performance and legitimate interests:

• Tesla authentication and vehicle access.
• Fleet Telemetry ingestion and push notifications.
• Event history in Dashboard and app.
• Vehicle commands per your request or auto-settings.
• Reliability, debugging, abuse prevention.
• Legal compliance.

We do not sell personal data. We share with:

• Tesla, Inc. — official Fleet API usage.
• Cloud providers: Netlify, Neon, Fly.io, Upstash.
• Expo — push delivery.
• Authorities when required by law.

Tesla tokens are encrypted (AES-GCM). HTTPS/TLS in transit. Database access is restricted.

Data is kept while your account is active. After deletion request — removed or anonymized within 90 days except where law requires retention.

Subject to applicable law (GDPR, Israeli Privacy Protection Law):

• Access, correction, deletion, restriction, portability.
• Withdraw consent — revoke Tesla OAuth or disable push on device.

You are always in control of your data. At any time you may:

• View and update alert settings in the app or Dashboard
• Log out and remove your session from your device
• Revoke Tesla OAuth from your Tesla account settings
• Request complete deletion of your account and all associated data — email support@sentry-mode-pro.com with subject "Data deletion request"

After verifying your request, we delete or anonymize:

• Account details (email, name, Tesla sub)
• Encrypted OAuth tokens
• Vehicles, Sentry events, alert history
• Alert settings, push tokens, command logs
• Consent records and sessions

Dashboard uses session cookie (smp_session). No marketing trackers. Mobile uses SecureStore for tokens.

Service is for users 18+. We do not knowingly collect data from children.

Tesla marks belong to Tesla, Inc. Sentry Mode Pro is not a Tesla product. Telemetry timing depends on Tesla and network conditions.

Shlomi Malfuf · Sentry Mode Pro · support@sentry-mode-pro.com